Lean management

The presentation of this training is inspired by Lean Management, a management philosophy that seeks continuous improvement in performance (health, quality, deadlines, costs) by using proven scientific methods. Originally based on Toyota management methods, Lean Management is now present in all types of organizations because it is easy
to understand and apply, and capable of combining rigor and flexibility.

Management activities are often part of the culture of an organization. These gestures have become invisible to those who make them. At the end of this training day, managers will
be aware of the different elements characterizing their managerial style, and will be able
to assess its advantages and disadvantages.

> Develop the necessary skills to be effective in a context
of change
> Understand the tools of an effective manager: standard calendar, tour performance, process auditing, visual station, process indicators and results
> Implement communication tools allowing to create
and sustain change and performance improvement
> Stop managing in a firefighter mode

To all first and second-level managers (team leaders, department heads, directors), human resource professionals (advisors, directors), organizational development and performance improvement specialists.

  • Understand the necessary skills to be effective in a context of change
  • Knowing how to implement a culture of change and performance improvement within the team
  • Understand the tools of an effective manager: standard calendar, performance rounds, process audits, visual station, process
    and outcome indicators
  • Implement communication tools that will bring and maintain change
    and performance
  • Set up an action plan to improve management efficiency


In this training, managers will learn about management principles used by the most successful organizations. Using learning activities, they will target actions to put forward in order to make their management more efficient. Participants will have a baseline to assess their current management method, which will allow them to identify their weaknesses and make adjustments accordingly.

Beyond the roles and responsibilities that only provide general guidelines, managers will be able to develop a working approach based on principles that will meet their specific needs regardless how diverse their activities may be. They will then easily be able to appreciate the benefits.

Introduction to Lean Management
  • Traditional management vs. Lean Management
  • The 10 steps to move towards a Lean Management
  • PDSA: the scientific method
  • The management system in 10 key actions
The tools of an efficient manager
  • Direct or indirect management: respond or anticipate?
  • Standard calendar
  • The essential tool: performance round
  • Take a step back: the caucus and the visual station
  • An efficient meeting structure (duration, format, frequency)
  • Managing actions and projects
  • Proximity management: be involved with the second-level managers
Action plan to improve management in my organization
Depending on your specific needs, optional modules can be added.
It is usually possible to incorporate 1 or 2 of the following units:
  • Observation of the manager's day-to-day
  • Observation of the processes
  • Audit standard work
  • Facilitate effective meetings
  • Cascade effect: outcome indicator or processes?
  • Resource planning: managing to eliminate the wait

  • Interactive theoretical statements
  • Individual exercises and action plans
  • PowerPoint presentation

  • Comprehensive manual
  • Action plan

    This training is offered on-site and is tailored to your needs. We invite you to contact us or prices and availabilities.

    Find out more about our preferential rates policy to see if you are eligible.

    David Mascolo

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