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Exert your leadership with brilliance

The workplace is continuously evolving. In order to respond adequately to the multiple changes, leaders of today must be well prepared for all kinds of new challenging situations unheard of in the past. You are an experienced manager or new in the position? You wish to bring your leadership skills up-to-date, or you feel the need to better integrate your new role? This course is part of our program for managers. It will help you understand what is expected of leaders today, to self-evaluate your leadership skills and to target self-improvement areas. You will understand better what your role implies, as much on the aspects of individual and team management as on the related aspects of effective communication activities. The role of the leader is essential to the businesses’ success; as a result of this training, you will handle your role as a leader like a pro!

REGISTRATION

LENGHT

1 day

PRICE

$ 390.00 for 1 person;
$ 365.00 per person for 2 and more;
Preferential $ 340.00 per person

Offered as a public course in Montreal and Quebec This training is offered in corporate environments, customized for the specific needs of the enterprise everywhere in the province of Quebec

ACCREDITATIONS

INFORMATION
REQUEST

OBJECTIVES

>	To understand the foundation of supervision today
>	To develop your leadership abilities in tune with your temperament
>	To improve working relationships with your team
>	For healthy and effective communication patterns with your team

WHO IS THIS TRAINING COURSE FOR

Any manager wishing to polish-up their current leadership style or new team managers wishing
to develop leadership skills.

Recognized by the Faculty of Continuing
Education at the University of Montreal

The educational quality of this syllabus has been approved by the Chair of Continuing Education of the Faculty of Continuing Education at the University of Montreal 0.7 UFC

OBJECTIVES

Understanding the basis of supervision in the context of today’s evolving work environment
Developing your leadership skills according to your aptitudes
Developing or improving working relationships with efficient communications
Gaining a clear understanding of your leadership role and responsibilities to integrate them better
Knowing yourself better through the identification of your leadership style
Producing your personalised development plan
Understanding the ethical basis of the leadership role
Knowing how to elaborate your strategic plan
Motivate your team members by involving them in the success of the business
Knowing your personal communication style and how to adapt it to different situations
Understanding the distinctions between individual and group communications and preparing accordingly
Clarifying individual roles within the teams in order to improve working relationships

DETAILED TRAINING COURSE CONTENTS

The leader of 2015

The new expectations for leaders today
Knowing yourself as a leader
New challenges leaders have to face

The importance of describing precisely your expectations and expressing them well
Communicating your expectations to the individual employees and to the team

The expectations of your immediate superior concerning your role
The expectations of your employees concerning your role

The implications of ethics of the leader and adopting appropriate behaviours
Communication at the service of collaboration

Active listening
Risks associated to standardised messages
Obstacles to communication and how to avoid them

Four communication styles

Which are your favorite communications styles?
What are the preferences of your team members?
How to adapt to them
Various styles of communication to use in verbal and written communications

Your own/personalized development plan

From the results of the self-evaluation tests, in which areas should I improve?
Which are the tangible actions that will lead to the desired results?

PEDAGOGICAL APPROACH

Interactive talks
Self-evaluation tools
Case studies
Practical exercises
Conversations on real life situations experienced by participants
Personal development action plan

TRAINING COURSE MATERIAL

Personal leadership style self-evaluation questionnaire to find out individual strengths and areas to improve
Communication style self-evaluation questionnaire
Detailed reference manual
Reference tool and practical summary of effective communication techniques